Support

Your network is the core operating infrastructure of your business. IT professionals need vast experience on a multitude of levels to manage it. Whether you have a currently overwhelmed IT team or no IT team at all, NuResolution can provide your complete outsourced NOC solution.

Available 24/7/365, our NOC partners provides constant monitoring to ensure your network operates at its peak.

When there is reason, NOC engineers take immediate action and alert your support staff. This ensures that you avoid outages, minimize downtime, maintain a compliant infrastructure and increase client satisfaction.

NOC Features:

  • Significant reduction in downtime
  • Immediate management of incidents occurring around the clock
  • Increased productivity and job satisfaction for your network and IT support staff
  • Increased end-user / client satisfaction
  • Reduced operational costs
  • Reduced managerial/HR time and effort
  • 24x7x365 high availability support
  • Portal access, online support tickets, availability reports
  • SLA driven metrics to track and log performance of your critical resources
  • SLA driven metrics to track and log performance of your suppliers